I was lucky enough meet Melanie who was very knowledgeable about cars and the whole sales process. I was happy I met her as I usually find men to be intimidating and talk down to women. I was not ready to buy at the time but will be sure to buy from her when I am ready.S. Puttonen
If you dread buying a car like I do, you’ll be happy to hear not all dealerships are the same. After a miserable experience at another big dealership here in Portland a few years ago I swore I would never subject myself to deceitful sales tactics ever again. My saleswoman was Melanie, and I can’t say enough good things about her and the way she treated me. If there are any woman out there nervous to go through the process alone, don’t be. Just ask for Melanie. She sat with me while my financing was being processed and we talked about life, our childhoods, and the world. A real conversation about real things! I forgot I was buying a car! Chad and his finance team worked hard to get me into a car I liked, including working the numbers in my favor so it could happen. I left feeling happy and fulfilled rather than exhausted and full of regrets. Thank you!!! And the new VWs are simply awesome! I will be back and thanks again for treating me so well!Nathan Bower
I had a great experience! Aaron Brown was super helpful, down to earth, and honest. I walked away with exactly what I wanted.Laura Lopez
They are so understanding and helpful. Aaron Brown was an easy going salesmen that didn’t pressure me into buying my car and gave me a great payment and they even took my leased car off my hands without carrying over a huge balance onto my new car. Was a great experience.Crystal Williams
Art was super awesome and helpful. He made the process super easy and great. I’m very happy I came here to find a car that I will have for a long time.Malorie Krause
I just had a wonderful experience with this dealership. My salesman Art was extremely courteous and knowledgeable and made my buying experience fantastic! At all times throughout the buying process, he made sure I had something to drink and even bought me lunch. To top it all off, he drove 4 hours one way to get the signatures we needed from my husband. This makes an absolute buying a car experience great and I appreciate everything he had done for me. I love my car! Thank you Art! I’ll see you again when we trade in the minivanJamie W.
Great experience buying a 2015 VW Passat from Art. He was very responsive and even agreed to pick me up from my home with the car we were interested in. Would highly recommend Art and the rest of the team at VW Dick Hannah. Thanks for an enjoyable buying experience.Tudor L.